property management

Here is an outline of the fees we charge, and the purpose for each:

• Management Fee – 10% of 1 months rent – to keep your property occupied by a reliable tenant and to handle the dirty work such as 24/7 maintenance management, hunting down rent payments, accounting, answering tenant questions, meetings with owners, property inspections, etc.
• Leasing Fee/Placement Fee – 75% of 1 months rent – A leasing fee is charged to owners to cover the cost associated with advertising and showing your rental property, reviewing applications, screening tenants, processing lease paperwork, and preparing a property for move-in.
• Renewal Fee – Flat Fee of $150 – A lease renewal fee is typically less than a leasing fee because it involves renewing/negotiating your current tenant’s lease agreement after reviewing your tenants payment history and other criteria, like reviewing inspections of the property to make sure they are taking good care of the it, reviewing market comp reports, etc.
• On-boarding Fee: Starts at $350 – An onboarding fee may be charged as a one-time amount to obtain the correct paperwork and properly set up your account. Setup fees can vary depending on how many properties or units exist in your portfolio and may be waived if you provide us with all necessary information.

We will set up a quick video call, if you wish, to meet the team and go over what is needed to properly onboard the property, including all documents needed. Any HOA information that needs to be gathered, how we set you up for direct deposit of payments, how we get keys to the house and set up a time for a hand off if needed. You can ask questions and get to know us during the Intro Call.

We inspect a property upon obtaining keys using our AppFolio Property Manager program. We take photos of each room, appliance, appliance makes and models, anything that needs fixed, or attention and we detail the house at the time of turn over so we have a starting point for any tenant that moves into or occupies the property. The inspection will include photos of each room, the inside and outside of the home and any notes of anything that is observed at the time of the inspection.

– How often should I expect an inspection?
Anytime the property is vacated by a tenant, a RentWorks team member will conduct an inspection for any damages. We will compare prior photos to the current condition of the property.
–You can view your inspection anytime in your AppFolio owner portal listed under Inspections. After the Inspection is performed it will be shared with you in the portal.

We recommend a state of the art lock system at a one time charge of $79 for the lock plus $150 installation for the lock. The Mojo Lock works without internet access to the house so anytime there is a new tenant moving in or out all codes can be changed and accessed by any RentWorks employee or vendor at anytime remotely so we can monitor who has access to the house when it’s vacant. While a tenant is occupying the property the lock codes can be programmed for them, they will also have access to a mobile app to unlock the house whenever needed. Feel free to visit their website to learn more about Mojo Lock.
https://web.showmojo.com/features/

Appfolio is a property management software that is accessible by Owners, Tenants, Vendors and RentWorks team members. In Appfolio you will find your Owner profile, where you can find financial statements, property information and Inspection reports of your properties. It will also show you important documents including the tenant lease and the ability to make a financial contribution for any repair as needed. You can also keep your profile up to date for RentWorks team members including updated email addresses, emergency contacts (in case there is something happening at your property and we can’t get a hold of you, we need an authorized person we can speak to on your behalf.) The following link will help you to set up your owner portal and navigate all the features of the portal. Upon signing of a management agreement we will email you a link to register as well.

https://www.appfolio.com/help/owner

Accounting disburses on the 1st of each month and then every subsequent Friday, assuming the tenant has paid rent and the funds have cleared the bank.  It can take up to 10 days for the rent payment to clear from the time your tenant pays. This can cause fluctuations in disbursement dates.

The majority of the time, if there is nothing going on with your property, you wouldn’t hear from us. We try to keep communication to a minimum so as not to interrupt your busy life. In the event we do need to contact you, we try to keep it to a quick email if nothing is urgent. In the event that something urgent arises, at that time, we will attempt to contact you via phone or text for an immediate response. The best way to contact us is via email, for anything that is urgent, please call the office during business hours.

Tenants are screened by the following criteria, Occupancy guidelines (in accordance to state laws), Age (any applicant over 18 must apply), Identification (must provide valid photo ID), Credit, Rental History, Income (must be 2.5x the monthly rent,) Criminal history and multiple applicants (should a group be applying to live together they will be scored as a group.)

Through the tenant Appfolio portal, tenants are easily able to report any issues that arise in their home 24/7. If an emergency arises, they can call our 24/7 maintenance hotline and report the issue and a vendor is set up automatically. During business hours, all work order requests are evaluated by the RentWorks team and assigned to the proper vendor for immediate dispatch when possible.

As soon as the house is deemed suitable to rent, it is listed on our website as well as several popular websites such as Show me the Rent, Abodo, Apartment Advisor, ApartmentLove, Dwellsy, KeyLasso, Rentler, Uloop, Apartments.com and Apartment lists. For select houses we will list on the MLS if deemed appropriate.

Generally listings will show on these websites within 24 hours of listing on our website.

We hold our tenants accountable to maintain the property in the same condition (or BETTER) than it was turned in to them

• Utilities are to be paid for by Tenant
• Landscaping maintained by Tenant
• Pest Control provided by Tenant
• 90 Days after the Lease Start Date, Tenants are expected to pay the first $150 of all maintenance repairs, so long as Florida Law allows us to charge the tenant

Each Vendor that we work with is entered into Appfolio and has the ability to update their own profile, schedule visits with tenants, enter estimates for repair as well as enter bills after repairs are made. They have their own Vendor Portal for ease of communication with the RentWorks team. They can also access important information such as gate codes etc.

Each pet at a property is registered and screened through PetScreening.com when they are approved, a non refundable deposit of $250 will be paid directly to the owner.